Shipping policy
Moonrise Foods
At Moonrise Foods, we work to ensure that your order arrives safely, clearly, and reliably.
Order Processing
All orders are processed within 1 to 3 business days after payment confirmation. Orders placed on weekends or holidays will be processed on the next business day.
Shipping
All shipments are handled directly by Moonrise Foods or by authorized logistics partners, always clearly identifying Moonrise Foods as the responsible seller.
All shipping documentation, packaging, and shipping labels clearly reflect Moonrise Foods as the brand and selling entity.
Delivery Times
Delivery times may vary depending on the customer’s location and the shipping method selected at checkout. Once your order has been shipped, you will receive an email with tracking information.
Shipping Costs
Shipping costs are calculated and displayed at checkout before completing payment.
Returns and Customer Support
Moonrise Foods is fully responsible for customer support and for managing returns in accordance with our policies.
If you have any questions about your order, please contact us through our official channels and we will be happy to assist you.
Important Information
Moonrise Foods does not ship on behalf of third parties and does not use packaging or documentation identifying other sellers. All orders are shipped under our brand to ensure transparency and trust.